Privacy policy

At Ochapparel, your privacy and data security are our top priorities. We are committed to safeguarding the personal information you entrust to us when engaging with our brand, whether through purchases, inquiries, or interactions with our digital platforms.

Data We Collect
When you shop with us, we collect essential details necessary for order processing and personalized service, including:

  • Personal identifiers: Full name, billing/shipping address, email address, and phone number.
  • Payment information: Encrypted transaction data (e.g., credit card details, PayPal credentials) processed securely via PCI-compliant partners.
  • Browsing and behavioral data: IP address, device type, browsing history, and preferences (e.g., size selections, style preferences) to enhance your shopping experience.

How We Use Your Data
We employ your information for the following purposes:

  1. Order fulfillment: Processing payments, arranging deliveries, and resolving post-purchase queries.
  2. Customer support: Responding to inquiries, troubleshooting issues, and improving service quality.
  3. Personalized engagement: Sending tailored promotions, style recommendations, and exclusive offers (only if you opt in to marketing communications).
  4. Site optimization: Analyzing user behavior to refine our website’s functionality, product offerings, and content.

Data Protection Commitments

  • Confidentiality: We never sell, lease, or share your personal data with third parties for marketing purposes without your explicit consent.
  • Security: Your data is protected by AES-256 encryption, SSL/TLS protocols, and regular security audits.
  • Cookie policy: We use cookies to personalize your experience (e.g., cart persistence, size reminders) and analyze aggregate usage trends. You may manage cookie preferences via your browser settings.

Your Rights Over Your Data
You retain full ownership of your personal information, with the right to:

  • Access copies of the data we hold.
  • Amend inaccuracies or update preferences.
  • Delete your account and associated data upon request (subject to legal retention requirements).
       Opt out of marketing communications at any time.

E-mail: info@ochapparel.com
phone：+86 19538769172

名称：荆门市末珏商贸有限公司
name：Jingmen Midue Trading Co., Ltd.

地址：荆门市东宝区龙泉街道办长宁大道51-G510号
Business Address: No. 510-G, 51st Avenue, Changning District, Longquan Sub-district, Dongbao District, Jingmen City

本店的营业时间为：早上9点到下午5点
The business hours of this store are from 9 a.m. to 5 p.m