Terms of purchase

By placing an order with Ochapparel, you acknowledge and agree to the following Purchase Terms and Conditions.

1. Order Acceptance
All orders are subject to product availability and Ochapparel’s acceptance. We reserve the right to decline, limit, or cancel any order at our sole discretion, without obligation to provide justification. This includes, but is not limited to, cases of suspected fraud, pricing errors, or stock discrepancies.

2. Pricing

  • All prices are listed in USD and are subject to change without prior notice.
  • Additional fees—including applicable taxes, shipping, and handling charges—will be calculated and added to your order total during checkout.
  • Discounts, promotions, or coupon codes must be applied at checkout and cannot be retroactively adjusted.

3. Payment

  • We accept secure payment via credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and other verified payment gateways.
  • Full payment is required at the time of purchase to confirm your order. Orders will not be processed until payment is authorized.
  • If payment is declined, we will attempt to notify you via email. Your order will remain pending until payment is successfully completed.

4. Order Confirmation

  • Upon successful order placement, you will receive an automated confirmation email summarizing your purchase details (e.g., items ordered, quantities, shipping address, and total cost).
  • It is your responsibility to review this confirmation immediately and contact us at info@ochapparel.com if any discrepancies are identified.
  • Failure to report errors within 24 hours of receipt may result in processing delays or fulfillment of the order as originally placed.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1–3 business days from the date of placement. During sales, holidays, or high-demand periods, processing may take longer. We will notify you of delays via email.
  • Delivery Timeframes: Estimated delivery times are 3–5 business days for domestic (U.S.) orders and 7–14 business days for international orders, depending on your location and shipping method selected.
  • Shipping Costs: Costs are calculated at checkout based on your order’s weight, destination, and chosen shipping speed (e.g., standard, expedited).
  • Tracking: A tracking number will be emailed to you once your order ships.

6. Key Notes

  • Risk of Loss: Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays, damages, or losses incurred during shipping.

  • International Orders: Customs duties, taxes, or import fees may apply and are the customer’s responsibility.

  • Address Accuracy: Ensure your shipping address is complete and accurate. We are not liable for orders returned due to incorrect delivery information.

E-mail: info@ochapparel.com
phone：+86 19538769172

名称：荆门市末珏商贸有限公司
name：Jingmen Midue Trading Co., Ltd.

地址：荆门市东宝区龙泉街道办长宁大道51-G510号
Business Address: No. 510-G, 51st Avenue, Changning District, Longquan Sub-district, Dongbao District, Jingmen City

本店的营业时间为：早上9点到下午5点
The business hours of this store are from 9 a.m. to 5 p.m